5/7/2023 0 Comments Light blue cologneIf you would like to change your shipping address after the package has been shipped out, you will be required to pay for the additional address change fee. If your package is returned by the carrier company after failed delivery attempts or incorrect address provided by the customer, we will provide you with a refund minus the shipping cost both ways once the package has been returned to us. Shipping fees are non- refundable and will be displayed during checkout, before you submit for payment. Once your package leaves our warehouse, we have very little to no control over the package. To get an accurate timeline of your product, please track your shipment (you will receive an email with your tracking information) or contact the carrier company directly. Perfumeonline is not responsible for any delays caused by the shipping carrier company. Please be advised: The shipping timeline listed below are only estimations and do not include weekends, holidays or any other delays caused by the carrier company. Shipping and handling charges are non-refundable unless we shipped the wrong/damaged item. We stand behind the quality of our products and guarantee all products are 100% authentic. If a refund is to be provided for reasons other then damage to the product, Perfumeonline.ca will not be responsible for the cost of return shipping for the refund and this amount will be deducted from your order amount. We don't accept returns of Niche fragrances until and unless they are unopened and still sealed and never sprayed. Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless the error was on our part. ![]() There may also be a restocking fee of up to 30% if bottle is not returned in its original packaging. Please note, we do not accept returns for testers (if purchased). If shipping was free for your order it will be deducted from the credit we apply to your credit card. You can expect a timely refund upon the return of the product. If you would like to return a product from your order, simply send the unopened product back to the address below in its original sealed packaging. Orders may be returned up to 3 days from the date you received the package for a full refund minus shipping cost (both ways). We are a highly rated company and offer hassle-free returns. If your order is multiple items and one of them is out of stock, we will go ahead and ship the rest of your order issuing a refund for the item(s) not in stock. In the situation where the item you have ordered is not in stock, we will be advising you about this and will provide you with a full refund. Upon completion of your shipment, you will receive an email with your tracking number to view its transit, via FedEx. We strive to process all orders in a timely manner, orders ship within 24-48 business hours. Our reviews are by our own paying customers. For shipments to Hawaii, Alaska and Puerto Rico, please call us at 1-866-FRA-ROOM to discuss the best shipping options for you.All fragrances are 100% Authentic with money back guarantee. We do not ship internationally at the moment, only within the continental US. INTERNATIONAL SHIPPING NOT CURRENTLY AVAILABLE Tracking information may be available a few days after purchase. ![]() You will receive an email from Fragrance Room about the shipment details and you can always track the shipment online on the USPS site. When you buy from, your order is shipped to you through USPS. If you do not have an account with us, click on the "Order Information" link in the confirmation email sent to you to see the status of your order. To do this, go to the "Orders and Returns" section in your account. ![]() You can see the updated status of your order in real time. All orders outside of New York will not be charged sales tax. Your actual tax may vary depending upon the county where the product is being shipped. State laws require that we charge applicable sales tax on orders shipped to addresses in the state of New York. We are pleased to offer free shipping on orders totaling more than $55 after discounts, excluding taxes. boxes or rural postal codes and zip codes? Once your order is processed, please allow for 2-6 business days for shipping, depending on where the order is being shipped to.ĭo you ship to p.o. For shipments to Hawaii, Alaska and Puerto Rico, please give us a call toll-free at 1-866-FRA-ROOM to discuss the best shipping options for you.Īll orders take 1-2 business days for processing. As of right now, we are using USPS for all of our shipping needs. Within the continental US, we offer standard shipping at a flat rate of $6.95 for all orders under $55.
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